years of experience as a CRM services company
14+
Leveraging years of expertise in CRM services, we’ve helped startups and enterprises design, build, and evolve CRM systems that drive measurable business value.
Our Clients
How We Work
At Emerline, successful CRM implementation is built on clear strategy, open communication, and technical excellence. Our step-by-step approach ensures that every CRM solution we deliver is tailored to your goals and seamlessly integrated into your business processes.
STEP 1
Planning
We begin with a thorough discovery process to understand your business, pain points, and CRM objectives.
- Analyze your current workflows and systems.
- Define key requirements and success metrics.
- Build a roadmap for CRM implementation or enhancement.
STEP 2
Design and development
With a strategy in place, we shape a solution that reflects your business needs and customer engagement goals.
- Create intuitive user flows and system architecture.
- Customize or develop features to support your processes.
- Ensure seamless integration with existing tools and platforms.
STEP 3
Testing
We conduct rigorous testing to ensure quality, performance, and usability before any solution goes live.
- Perform functional and user acceptance testing (UAT).
- Validate data integrity and security compliance.
- Refine features based on honest user feedback.
STEP 4
Rollout
It's time to implement your new CRM system smoothly and with minimal disruption to your operations.
- Deploy the CRM solution across your teams.
- Migrate and verify customer data.
- Deliver onboarding and training sessions for users.
STEP 5
Support
Our collaboration doesn't end at launch. We offer ongoing support to keep your CRM optimized and scalable.
- Continuous performance monitoring.
- Timely updates and feature enhancements.
- A dedicated support team for troubleshooting and guidance.
Let's build your CRM success story — step by step. Contact us today to start your journey with a partner who knows CRM inside and out.
Our Technology Stack
Case Studies
Regulatory Compliance Management System Development - Admin Panel and Web Crawler
Emerline’s team was responsible for the creation and support of the client’s admin panel, client-side programming of the main client’s solution, and the development of a crawler that gathers information from different sources for its further analysis.
Praxie: Online Collaboration Tool Development: A Powerful Platform for Teamwork
Online collaboration solution to boost team’s productivity and efficiency.
Custom development
+7 more
Custom development
+7 more
Custom development
+7 more
Custom development
+7 more
Enterprise-Scale Employee Management Portal Development
A desk-booking tool and inter-corporate solution for storing and managing employee data in one place. It allows companies with 1000+ employees to take full advantage of the hybrid work model and is friendly in use to both employees and HR managers.
Custom development
+2 more
Custom development
+2 more
Custom development
+2 more
Custom development
+2 more
Industries We Serve
At Emerline, we understand that every industry has its customer engagement challenges. That's why our CRM services are tailored to meet the specific needs of various sectors — helping companies across industries create smarter, more connected customer journeys.
Awards and Recognitions
Through strategic partnerships with top-tier technology providers, we prove our ability to design and implement CRM systems that align with your business needs. Recognized for our innovation and technical expertise, we’re here to help your business thrive.
Your Trusted CRM Services Company
We provide comprehensive CRM software services to enhance and automate customer relationship management in companies and help them streamline sales, marketing, and other customer service operations.
400
+
Successfully completed projects
25 reviews on Clutch
700
+
Experienced full-time employees
9
Offices around the Globe
Our offices
Florida, USA
Miami - Headquarters
Poland
Wrocław
Lithuania
Vilnius
Germany
Heidelberg
What You Gain with Emerline's CRM Expertise
CRM is more than just a tool — it's a robust ecosystem that connects your data, people, and processes. With Emerline's expertise, you gain a customized CRM solution that fuels operational excellence and fosters long-term customer loyalty.
Enhanced data management
Centralize and organize your customer data to ensure it's accessible, secure, and actionable — eliminating silos and enabling smarter interactions across your organization.
Improved customer relationships
Anticipate customer needs, personalize communications, and deliver consistent, value-driven experiences that foster long-term loyalty.
Better sales management
Streamline your sales pipeline with automation, real-time insights, and performance tracking to help your teams close deals faster and more effectively.
Data-driven decision making
Empower leadership with dashboards and analytics that reveal trends, customer behaviors, and performance insights — leading to more strategic business decisions.
Better collaboration across teams
Create a shared workspace where sales, marketing, and support teams can collaborate and align effortlessly, breaking down communication barriers between departments.
Increased revenue
Optimize workflows, improve customer satisfaction, and accelerate the sales cycle with CRM solutions that directly contribute to business growth and profitability.
Platforms
We can implement, customize, and integrate these platforms into your digital ecosystem. Whether upgrading, switching, or starting fresh, we make it work for you.
Our CRM Services
Whether you’re starting from scratch or optimizing an existing CRM system, Emerline offers a full range of services to meet your business objectives. We deliver end-to-end support — from strategy and implementation to continuous optimization — ensuring your CRM becomes a true growth enabler.
CRM consulting
We analyze your processes, identify pain points, and recommend the right CRM strategy and architecture to align with your business goals and enhance customer experiences.
CRM implementation
Our team ensures smooth, efficient CRM rollouts by integrating tools, data, and workflows to accelerate adoption and minimize disruptions across your organization.
CRM customization
We tailor existing CRM systems to your unique business needs, adding custom modules, features, and workflows that boost team productivity and client engagement.
Custom CRM development
When off-the-shelf isn't enough, we build CRM platforms from the ground up, designed around your processes, objectives, and the way your team works.
CRM migration
We manage secure, efficient migrations from legacy systems or across CRM platforms to minimize data loss, downtime, and operational risks during the transition.
CRM support & optimization
Post-launch, we provide continuous support, monitoring, and improvements to ensure your CRM evolves alongside your business and continues to deliver optimal value.
Expert-Level and Compliance with Industry Standards
Emerline’s healthcare software development services have received numerous certificates and achievements, which demonstrate our high level of expertise.
Health Insurance Portability and Accountability Act (HIPAA)
A set of standards to protect sensitive patient health data.
HIPAA & HITECH
Health Information Technology for Economic and Clinical Health Act created to promote the adoption of electronic health records (EHR).
Digital Imaging and Communications in Medicine (DICOM)
The standard for the communication and management of medical imaging information and related data.
General Data Protection Regulation (GDPR)
General data protection regulation is a part of EU law dedicated to protecting privacy and personal data.
Health Level Seven (HL7)
International standards used to transfer clinical or administrative data between healthcare providers.
ISO 13485:2016
Requirements for a quality management system for the design and production of medical devices.
Emerline is an important part of our strategic team!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
Emerline is an important part of our strategic team!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
President/CEO, CPG Data
USA
President/CEO, CPG Data
USA
Emerline has been the best development partner we’ve ever worked with!
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
Emerline has been the best development partner we’ve ever worked with!
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
CEO, Praxie
USA
CEO, Praxie
USA
We recommend Emerline as a trusted technology partner
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
We recommend Emerline as a trusted technology partner
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
Founder, Hello Ralphie
USA
Founder, Hello Ralphie
USA
We are very pleased and content with our relationship with Emerline
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
We are very pleased and content with our relationship with Emerline
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
CEO, Espresa
USA
CEO, Espresa
USA
We highly recommend Emerline as a technology partner
The Emerline team involved in the completion of our projects demonstrated a high level of responsiveness and support by solving issues and answering questions ASAP. They were diligent and proactively addressed the challenges that arose during the development process. Our cooperation ran smoothly and professionally, and Emerline quickly provided direct and correct advice when necessary. We highly recommend Emerline as a technology partner for large and complicated development projects that also delivers continuous cooperation with the provider on new projects.
We highly recommend Emerline as a technology partner
The Emerline team involved in the completion of our projects demonstrated a high level of responsiveness and support by solving issues and answering questions ASAP. They were diligent and proactively addressed the challenges that arose during the development process. Our cooperation ran smoothly and professionally, and Emerline quickly provided direct and correct advice when necessary. We highly recommend Emerline as a technology partner for large and complicated development projects that also delivers continuous cooperation with the provider on new projects.
VP Global IT, FUCHS Group
Germany
VP Global IT, FUCHS Group
Germany
Emerline helped us build an MVP into a full-fledged production platform — in 14 months
Emerline worked closely with us to take the best ideas from our MVP and integrate them with transactional capabilities for digital payments, workflow for job management, and funds transfers for cash advances. Our platform was built to service the roofing industry getting contractors paid faster so they can focus on growing their businesses and servicing their customers.
Emerline helped us build an MVP into a full-fledged production platform — in 14 months
Emerline worked closely with us to take the best ideas from our MVP and integrate them with transactional capabilities for digital payments, workflow for job management, and funds transfers for cash advances. Our platform was built to service the roofing industry getting contractors paid faster so they can focus on growing their businesses and servicing their customers.
Founder and CEO, SquareDash
USA
Founder and CEO, SquareDash
USA
They proved themselves reliable technology partners
Throughout our cooperation with Emerline, they proved themselves reliable technology partners. That’s why we trusted them with our new project — website migration to AEM and revamping our brand’s product catalog that we use across multiple websites — without any hesitation. The team always stayed in touch, providing regular feedback and progress updates. The cooperation was smooth, and the work on the project was completed in due time. They provided an efficient solution that allowed us to reduce infrastructure costs; with it, we didn’t have to depend on third-party vendors. Thanks, Emerline! We will definitely continue working with you.
They proved themselves reliable technology partners
Throughout our cooperation with Emerline, they proved themselves reliable technology partners. That’s why we trusted them with our new project — website migration to AEM and revamping our brand’s product catalog that we use across multiple websites — without any hesitation. The team always stayed in touch, providing regular feedback and progress updates. The cooperation was smooth, and the work on the project was completed in due time. They provided an efficient solution that allowed us to reduce infrastructure costs; with it, we didn’t have to depend on third-party vendors. Thanks, Emerline! We will definitely continue working with you.
IT Director
USA
IT Director
USA
Emerline exceeded expectations!
Redesigning our website wasn’t just about updating our look — it was about building a stronger front door for the world to experience Miami’s economic story. As the official EDO for Miami-Dade, we knew the stakes were high.
Emerline exceeded expectations. They were consistently organized, forward-thinking, and committed. In less than six months, we had a completely new platform — faster, smarter, and built to grow with us. We’re proud of what we built together!
Emerline exceeded expectations!
Redesigning our website wasn’t just about updating our look — it was about building a stronger front door for the world to experience Miami’s economic story. As the official EDO for Miami-Dade, we knew the stakes were high.
Emerline exceeded expectations. They were consistently organized, forward-thinking, and committed. In less than six months, we had a completely new platform — faster, smarter, and built to grow with us. We’re proud of what we built together!
President & CEO, Miami-Dade Beacon Council
USA
President & CEO, Miami-Dade Beacon Council
USA
The team gladly brought their expertise and delivered us a perfect solution to meet our customers’ business needs.
The Emerline team wasn’t scared of any challenges and managed to design a solution to cater to any analytical or supply chain tasks. Their enthusiasm and process transparency ensured seamless communication and prompt reaction to any adjustment or focus shift from our side. Their experience and dedication allowed them to provide the solution really fast. We highly recommend choosing Emerline as a development partner if you need a high-end solution for your business.
The team gladly brought their expertise and delivered us a perfect solution to meet our customers’ business needs.
The Emerline team wasn’t scared of any challenges and managed to design a solution to cater to any analytical or supply chain tasks. Their enthusiasm and process transparency ensured seamless communication and prompt reaction to any adjustment or focus shift from our side. Their experience and dedication allowed them to provide the solution really fast. We highly recommend choosing Emerline as a development partner if you need a high-end solution for your business.
Founder & CEO, Kontango
USA
Founder & CEO, Kontango
USA
Emerline demonstrated a deep understanding of the client's vision
Emerline demonstrated a deep understanding of the client's vision, delivering a functional MVP on time and within budget. The team was highly responsive to the client's needs and maintained clear communication throughout. Above all, their exceptional project management skills stood out.
Emerline demonstrated a deep understanding of the client's vision
Emerline demonstrated a deep understanding of the client's vision, delivering a functional MVP on time and within budget. The team was highly responsive to the client's needs and maintained clear communication throughout. Above all, their exceptional project management skills stood out.
CEO, Founder of Tribela GmbH
Germany
CEO, Founder of Tribela GmbH
Germany
The level of skill and quality of the developers is outstanding!
Emerline has been helping the client significantly improve their apps for 1.5 years. Their efforts have resulted in positive feedback from users and stakeholders. Moreover, the vendor impresses the client with their skills, flexibility, excellent project management, and effective communication.
The level of skill and quality of the developers is outstanding!
Emerline has been helping the client significantly improve their apps for 1.5 years. Their efforts have resulted in positive feedback from users and stakeholders. Moreover, the vendor impresses the client with their skills, flexibility, excellent project management, and effective communication.
Director, RedWrasse Ltd.
UK
Director, RedWrasse Ltd.
UK
Impressed with transparency, proactiveness, and customer-oriented processes
Emerline helped the client deploy the mobile app on the app store. Their team impressed the client with their transparency, proactiveness, and customer-oriented processes. They informed the client about any issues and addressed them swiftly, positively affecting the product quality and work speed.
Impressed with transparency, proactiveness, and customer-oriented processes
Emerline helped the client deploy the mobile app on the app store. Their team impressed the client with their transparency, proactiveness, and customer-oriented processes. They informed the client about any issues and addressed them swiftly, positively affecting the product quality and work speed.
CEO & Founder, Visible
Switzerland
CEO & Founder, Visible
Switzerland
My experience with Emerline has been great
The team was hired to design and develop the Echospectra mobile and web applications, as well as to integrate them with a variety of cloud services. A critical requirement was to rapidly develop the apps in an agile manner, quickly implementing important stakeholder and user feedback as it came along, and fixing any outstanding bugs. The team managed to accommodate this kind of agile, change-driven process successfully. Thanks to their rapid development approach, we've been able to build the initial app versions and then continuously iterate on them to refine our product offering and make sure it meets and exceeds customer expectations. I highly recommend them to anyone looking for a reliable partner who delivers on time and on budget.
My experience with Emerline has been great
The team was hired to design and develop the Echospectra mobile and web applications, as well as to integrate them with a variety of cloud services. A critical requirement was to rapidly develop the apps in an agile manner, quickly implementing important stakeholder and user feedback as it came along, and fixing any outstanding bugs. The team managed to accommodate this kind of agile, change-driven process successfully. Thanks to their rapid development approach, we've been able to build the initial app versions and then continuously iterate on them to refine our product offering and make sure it meets and exceeds customer expectations. I highly recommend them to anyone looking for a reliable partner who delivers on time and on budget.
CEO, Echospectra
USA
CEO, Echospectra
USA
They were very successful in listening to what we needed
They were very successful in listening to what we needed, making the appropriate suggestions, and pointing us in the right direction. They helped move our software from an awkward and crashy program to one that we depend on everyday. We couldn't do what we do without it.
They were very successful in listening to what we needed
They were very successful in listening to what we needed, making the appropriate suggestions, and pointing us in the right direction. They helped move our software from an awkward and crashy program to one that we depend on everyday. We couldn't do what we do without it.
Business Director, 3QC, Inc.
USA
Business Director, 3QC, Inc.
USA