Taking advantage of our deep expertise in AI & ML development, Emerline creates smart chatbots that perfectly serve as an additional communicative and marketing force to our clients.
Chatbot development services
By offering custom chatbot development to companies willing to take their business to the next level with modern tech solutions, we ensure their ability to automate certain operations, add more personalization, and increase customer retention. The range of chatbot development services on offer includes:
Support chatbot development
Created with the use of deep learning, NLP, and offering speech recognition capabilities upon request, support chatbots developed by Emerline teams allow companies to save business resources and increase the rates of customer satisfaction.
Skills chatbot development
Helping clients with performing certain actions, our NLP-featuring skills chatbots show high performance and can be built with any custom features for the extension of their capabilities.
Assistant bot development
Good at conversations, answering questions, and entertaining users with human-like interactions, assistant bots developed by our professionals can be integrated with various platforms to cover relevant business processes of our clients.
Informational bot development
Whether it is a solution for the provision of relevant information or its gathering, informational bots developed at Emerline are precisely targeted at specific business goals and needs of our clients.
Need an industrial chatbot solution?
Benefits of chatbots to business
Even though chatbots can perform a variety of specific tasks, there are some general benefits businesses can extract from the implementation of such solutions into their processes.
Round-the-clock support
Your support team needs rest while chatbots don’t. By leveraging such a solution for business, you ensure that your clients will be able to get answers to their questions 24x7.
Quick answers
Modern people don’t like wasting their time waiting for assistance, so the ability to receive instant answers provided by chatbots will result in higher satisfaction and increased retention rates.
Pre-purchase consultations
Chatbots are good at providing relevant information on products and services your business offers, and when trained to answer FAQs, they contribute to a significant increase in sales rates.
Lead generation
It’s not just about the increase in the number of leads coming: chatbots also contribute to better lead qualification by asking relevant questions and better lead nurturing with personalized recommendations and offers.
Delegation of routine tasks
It is possible to delegate certain repetitive tasks to chatbots, and in this way save resources, devoting them to the completion of more complicated tasks.
Brand straightening
In addition to the above-listed benefits, chatbots allow businesses to get a competitive edge on the market, ensure modernity, and get more client’s attention and trust.
Industries we impact
Chatbot app development at Emerline is largely focused on the provision of solutions tailored to the industrial needs of our clients. Here are some of the examples of how we can meet your industrial requirements:
Our Clients
What our clients say?
We are proud to have earned a reputation of a reliable software development provider, which is supported by the feedback received from our clients.
We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
Felicity Johnson
Founder, Hello Ralphie
country
USA
company
project summary
Development of a web solution to connect pet owners with vets for the provision of remote diagnosis and care.
solution category
Vet Telehealth
industry
Healthcare
Emerline has been the best development partner we’ve ever worked with.
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
Michael Lynch
CEO, Praxie
country
USA
company
project summary
Online collaboration solution to boost team’s productivity and efficiency
solution category
Innovations Management
industry
Business Process Management Software (BPM)
Emerline provided us with the scaling we needed to grow our development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
Alex Shubat
CEO, Espresa
country
USA
company
project summary
A culture benefits platform delivering an immersive employer experience
solution category
Human Resources
industry
Human Resources Management Software
The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
President/CEO, CPG Data
country
USA
company
CPG Data
project summary
Extensive sales analytics platform aimed at facilitating the work of distributors and maximizing their performance.
solution category
Analytics and Reporting Software
industry
Supply Chain Management