Years of experience in developing enterprise AI chatbots
14+
For more than a decade, Emerline has been delivering custom enterprise AI chatbots tailored to businesses' unique needs, helping them grow and enhancing customer support across North America, Europe, the Middle East, and globally.
Use Cases for AI-based Enterprise Chatbots
Customer engagement chatbots |
Enterprise chatbots for employee communication |
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Provide your customers with an intelligent 'service agent' that will offer problem-solving assistance and other valuable options, such as:
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Simplify your company's processes and reduce the staff's overburden with Emerline's enterprise chatbots. You can use the chatbot to automate the following tasks:
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Industries That Benefit From Using Enterprise Chatbots
Emerline's team provides comprehensive enterprise chatbot development services, delivering top-performing solutions for various industries, whether it’s manufacturing chatbots or solutions to enhance user experience in finance. The following industries are already benefiting from our chatbots:
Why Choose Us?
At Emerline, we combine advanced technology with industry expertise to deliver top-tier enterprise AI chatbot solutions that are tailored to your business needs. Here’s why we stand out:
10+
years of AI development expertise
40+
successfully delivered AI projects
30+
AI experts in-house
10K+
man-hours invested in innovative area research per year
Experience in different industries
With experience spanning multiple industries, Emerline delivers enterprise chatbot solutions that meet your sector's specific needs and challenges. From E-commerce to healthcare, our expertise ensures that your chatbot aligns perfectly with your industry requirements.
AI expertise
Emerline's AI solutions development experts bring deep knowledge of the latest AI technologies, including NLP, machine learning, and more. We create intelligent, self-learning chatbots that enhance customer interactions and optimize business processes.
Seamless integration
We provide smooth chatbot integrations with our clients' existing systems and platforms, ensuring enhanced operational efficiency without disrupting current workflows. Keep your data consistent and improve internal communication by providing real-time updates and accessible info across all your solutions.
Security & compliance
We know that security is paramount for every enterprise. Emerline adheres to the highest industry standards, ensuring your chatbot meets all relevant compliance requirements while keeping user data safe.
Awards and Recognitions
It's our pleasure to forge robust relationships with industry leaders who acknowledge our capacity to provide top-notch services tailored to our clients' requirements.
Frequently Asked Questions About Enterprise AI Chatbot Development
With over 14 years of experience in enterprise AI chatbot development, Emerline has compiled this FAQ to address common questions about our services. Whether you're exploring AI chatbots for the first time or seeking to optimize existing solutions, we offer expert guidance. Browse below, and contact us with any further questions.
Benefits of Using Our Enterprise Chatbots
Enterprise AI chatbots are transforming businesses' operations by offering intelligent, automated solutions that enhance efficiency and productivity. By opting for enterprise chatbot development at Emerline, you get various benefits for your business, from cost reduction to improved communication and data-driven decision-making.
Business process automation
Enterprise AI chatbots streamline business operations by automating routine tasks, including customer support, appointment scheduling, and order processing. Save your employees' work time, enabling teams to focus on higher-value tasks, reduce the number of human errors, and boost productivity across the board with our solutions.
Reduced operational costs
By using AI chatbots to handle repetitive tasks and provide instant support, businesses can significantly reduce the expenses for managing employees' queries and administrative duties, as chatbots operate 24/7 and offer seamless assistance, without requiring additional staffing.
Data-driven insights
Enterprise AI chatbots can collect and analyze vast amounts of data from customer interactions. Get priceless insights into customer behavior, preferences, and trends, and start making more informed, data-driven decisions to improve products, services, and overall business strategy.
Enhanced internal communication
Chatbots can assist with team coordination and project management, ensuring employees can quickly access necessary information. Integrate AI chatbots into your internal communication system and improve collaboration by streamlining information sharing.
Our Clients
Throughout our history, we have developed a number of partnerships with technology leaders, who attested our technical competencies and the ability to understand our customers’ needs and translate them into quality services
What You Can Expect From Our Enterprise Chatbot Development Services
NLP capabilities
We enable chatbots to respond to complex queries in a human-like manner, enhancing user experience and engagement.
Image recognition
With features like visual search or product identification, you can make interactions more dynamic and useful for customers seeking visual assistance.
Security & compliance
Our solutions will meet your industry-specific regulations, providing a secure environment for all interactions and data exchanges.
Scalability
Whether you're serving several customers or millions, enterprise chatbots developed by our experts will handle growing traffic, without sacrificing performance or speed.
Speech recognition
Enhance user interactions by allowing hands-free communication, making services more accessible and convenient for users who prefer voice requests over text messages.
Sentiment analysis
By identifying whether a customer is frustrated, happy, or confused, chatbots can tailor responses accordingly, providing more personalized and empathetic support.
Emerline’s Expertise with AI Models
Providing highly sophisticated and tailored enterprise chatbot development services, Emerline's team has experience working with the following powerful AI models:
GPT-4
Llama-3
PaLM-2
Claude
Stable Diffusion
DALL • E2
Phi-2
Whisper
Google Gemini
Vicuna
Mistral
Bloom 560m
Expert-Level and Compliance with Industry Standards
Emerline’s healthcare software development services have received numerous certificates and achievements, which demonstrate our high level of expertise.
Health Insurance Portability and Accountability Act (HIPAA)
A set of standards to protect sensitive patient health data.
HIPAA & HITECH
Health Information Technology for Economic and Clinical Health Act created to promote the adoption of electronic health records (EHR).
Digital Imaging and Communications in Medicine (DICOM)
The standard for the communication and management of medical imaging information and related data.
General Data Protection Regulation (GDPR)
General data protection regulation is a part of EU law dedicated to protecting privacy and personal data.
Health Level Seven (HL7)
International standards used to transfer clinical or administrative data between healthcare providers.
ISO 13485:2016
Requirements for a quality management system for the design and production of medical devices.
Emerline is an important part of our strategic team!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
Emerline is an important part of our strategic team!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
President/CEO, CPG Data
USA
President/CEO, CPG Data
USA
Emerline has been the best development partner we’ve ever worked with!
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
Emerline has been the best development partner we’ve ever worked with!
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
CEO, Praxie
USA
CEO, Praxie
USA
We recommend Emerline as a trusted technology partner
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
We recommend Emerline as a trusted technology partner
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
Founder, Hello Ralphie
USA
Founder, Hello Ralphie
USA
We are very pleased and content with our relationship with Emerline
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
We are very pleased and content with our relationship with Emerline
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
CEO, Espresa
USA
CEO, Espresa
USA
We highly recommend Emerline as a technology partner
The Emerline team involved in the completion of our projects demonstrated a high level of responsiveness and support by solving issues and answering questions ASAP. They were diligent and proactively addressed the challenges that arose during the development process. Our cooperation ran smoothly and professionally, and Emerline quickly provided direct and correct advice when necessary. We highly recommend Emerline as a technology partner for large and complicated development projects that also delivers continuous cooperation with the provider on new projects.
We highly recommend Emerline as a technology partner
The Emerline team involved in the completion of our projects demonstrated a high level of responsiveness and support by solving issues and answering questions ASAP. They were diligent and proactively addressed the challenges that arose during the development process. Our cooperation ran smoothly and professionally, and Emerline quickly provided direct and correct advice when necessary. We highly recommend Emerline as a technology partner for large and complicated development projects that also delivers continuous cooperation with the provider on new projects.
VP Global IT, FUCHS Group
Germany
VP Global IT, FUCHS Group
Germany
Emerline helped us build an MVP into a full-fledged production platform — in 14 months
Emerline worked closely with us to take the best ideas from our MVP and integrate them with transactional capabilities for digital payments, workflow for job management, and funds transfers for cash advances. Our platform was built to service the roofing industry getting contractors paid faster so they can focus on growing their businesses and servicing their customers.
Emerline helped us build an MVP into a full-fledged production platform — in 14 months
Emerline worked closely with us to take the best ideas from our MVP and integrate them with transactional capabilities for digital payments, workflow for job management, and funds transfers for cash advances. Our platform was built to service the roofing industry getting contractors paid faster so they can focus on growing their businesses and servicing their customers.
Founder and CEO, SquareDash
USA
Founder and CEO, SquareDash
USA
They proved themselves reliable technology partners
Throughout our cooperation with Emerline, they proved themselves reliable technology partners. That’s why we trusted them with our new project — website migration to AEM and revamping our brand’s product catalog that we use across multiple websites — without any hesitation. The team always stayed in touch, providing regular feedback and progress updates. The cooperation was smooth, and the work on the project was completed in due time. They provided an efficient solution that allowed us to reduce infrastructure costs; with it, we didn’t have to depend on third-party vendors. Thanks, Emerline! We will definitely continue working with you.
They proved themselves reliable technology partners
Throughout our cooperation with Emerline, they proved themselves reliable technology partners. That’s why we trusted them with our new project — website migration to AEM and revamping our brand’s product catalog that we use across multiple websites — without any hesitation. The team always stayed in touch, providing regular feedback and progress updates. The cooperation was smooth, and the work on the project was completed in due time. They provided an efficient solution that allowed us to reduce infrastructure costs; with it, we didn’t have to depend on third-party vendors. Thanks, Emerline! We will definitely continue working with you.
IT Director
USA
IT Director
USA
Emerline exceeded expectations!
Redesigning our website wasn’t just about updating our look — it was about building a stronger front door for the world to experience Miami’s economic story. As the official EDO for Miami-Dade, we knew the stakes were high.
Emerline exceeded expectations. They were consistently organized, forward-thinking, and committed. In less than six months, we had a completely new platform — faster, smarter, and built to grow with us. We’re proud of what we built together!
Emerline exceeded expectations!
Redesigning our website wasn’t just about updating our look — it was about building a stronger front door for the world to experience Miami’s economic story. As the official EDO for Miami-Dade, we knew the stakes were high.
Emerline exceeded expectations. They were consistently organized, forward-thinking, and committed. In less than six months, we had a completely new platform — faster, smarter, and built to grow with us. We’re proud of what we built together!
President & CEO, Miami-Dade Beacon Council
USA
President & CEO, Miami-Dade Beacon Council
USA
The team gladly brought their expertise and delivered us a perfect solution to meet our customers’ business needs.
The Emerline team wasn’t scared of any challenges and managed to design a solution to cater to any analytical or supply chain tasks. Their enthusiasm and process transparency ensured seamless communication and prompt reaction to any adjustment or focus shift from our side. Their experience and dedication allowed them to provide the solution really fast. We highly recommend choosing Emerline as a development partner if you need a high-end solution for your business.
The team gladly brought their expertise and delivered us a perfect solution to meet our customers’ business needs.
The Emerline team wasn’t scared of any challenges and managed to design a solution to cater to any analytical or supply chain tasks. Their enthusiasm and process transparency ensured seamless communication and prompt reaction to any adjustment or focus shift from our side. Their experience and dedication allowed them to provide the solution really fast. We highly recommend choosing Emerline as a development partner if you need a high-end solution for your business.
Founder & CEO, Kontango
USA
Founder & CEO, Kontango
USA
Emerline demonstrated a deep understanding of the client's vision
Emerline demonstrated a deep understanding of the client's vision, delivering a functional MVP on time and within budget. The team was highly responsive to the client's needs and maintained clear communication throughout. Above all, their exceptional project management skills stood out.
Emerline demonstrated a deep understanding of the client's vision
Emerline demonstrated a deep understanding of the client's vision, delivering a functional MVP on time and within budget. The team was highly responsive to the client's needs and maintained clear communication throughout. Above all, their exceptional project management skills stood out.
CEO, Founder of Tribela GmbH
Germany
CEO, Founder of Tribela GmbH
Germany
The level of skill and quality of the developers is outstanding!
Emerline has been helping the client significantly improve their apps for 1.5 years. Their efforts have resulted in positive feedback from users and stakeholders. Moreover, the vendor impresses the client with their skills, flexibility, excellent project management, and effective communication.
The level of skill and quality of the developers is outstanding!
Emerline has been helping the client significantly improve their apps for 1.5 years. Their efforts have resulted in positive feedback from users and stakeholders. Moreover, the vendor impresses the client with their skills, flexibility, excellent project management, and effective communication.
Director, RedWrasse Ltd.
UK
Director, RedWrasse Ltd.
UK
Impressed with transparency, proactiveness, and customer-oriented processes
Emerline helped the client deploy the mobile app on the app store. Their team impressed the client with their transparency, proactiveness, and customer-oriented processes. They informed the client about any issues and addressed them swiftly, positively affecting the product quality and work speed.
Impressed with transparency, proactiveness, and customer-oriented processes
Emerline helped the client deploy the mobile app on the app store. Their team impressed the client with their transparency, proactiveness, and customer-oriented processes. They informed the client about any issues and addressed them swiftly, positively affecting the product quality and work speed.
CEO & Founder, Visible
Switzerland
CEO & Founder, Visible
Switzerland
My experience with Emerline has been great
The team was hired to design and develop the Echospectra mobile and web applications, as well as to integrate them with a variety of cloud services. A critical requirement was to rapidly develop the apps in an agile manner, quickly implementing important stakeholder and user feedback as it came along, and fixing any outstanding bugs. The team managed to accommodate this kind of agile, change-driven process successfully. Thanks to their rapid development approach, we've been able to build the initial app versions and then continuously iterate on them to refine our product offering and make sure it meets and exceeds customer expectations. I highly recommend them to anyone looking for a reliable partner who delivers on time and on budget.
My experience with Emerline has been great
The team was hired to design and develop the Echospectra mobile and web applications, as well as to integrate them with a variety of cloud services. A critical requirement was to rapidly develop the apps in an agile manner, quickly implementing important stakeholder and user feedback as it came along, and fixing any outstanding bugs. The team managed to accommodate this kind of agile, change-driven process successfully. Thanks to their rapid development approach, we've been able to build the initial app versions and then continuously iterate on them to refine our product offering and make sure it meets and exceeds customer expectations. I highly recommend them to anyone looking for a reliable partner who delivers on time and on budget.
CEO, Echospectra
USA
CEO, Echospectra
USA
They were very successful in listening to what we needed
They were very successful in listening to what we needed, making the appropriate suggestions, and pointing us in the right direction. They helped move our software from an awkward and crashy program to one that we depend on everyday. We couldn't do what we do without it.
They were very successful in listening to what we needed
They were very successful in listening to what we needed, making the appropriate suggestions, and pointing us in the right direction. They helped move our software from an awkward and crashy program to one that we depend on everyday. We couldn't do what we do without it.
Business Director, 3QC, Inc.
USA
Business Director, 3QC, Inc.
USA