The UX team at Emerline will pave the way for your solution’s success through deep analysis, understanding, and smooth implementation of experiences your users expect.
UX Research Services on Offer
Acting as a UX research company and utilizing the best research practices, Emerline offers a range of UX services that allow our clients to refine their tech solutions.
UX consulting
Having more than a decade of experience in UX and a team of experts on board, we can advise you on the best UX methods and strategies for your project.
UX audit service
At Emerline, we conduct a UX expert review of your solutions to determine any weaknesses in your users’ paths to fix them.
UX testing
Taking advantage of various UX testing methods, our teams detect all the inefficiencies and shortcomings in the experiences offered by your apps.
Mobile UX research
Contributing to a greater mobile experience offered by your solution, we will review it from your users’ perspective to determine if a user journey corresponds to the desired level of convenience, ease, and satisfaction.
Remote UX research
Keeping the same level of insights and ideas, our UX teams can conduct remote research, allowing you to enjoy quality service in comfort and at a reasonable cost.
Want to join the ranks of our successful clients?
Don’t see the solution you need?
Want to outsource UX research services to us?
UX Research Methods We Use
When providing UX research services, Emerline’s teams take advantage of various methods that allow us to conduct comprehensive research and deliver the expected results.
Through observation, our specialists can detect patterns specific to different groups of people to identify those that can further be probed.
Using this method, we define users’ mental models that allow us to identify shorthands and accommodate the solution accordingly.
This method allows us to receive useful insights, effectively create personas and scenarios, describe mental models, and build comprehensive, easy-to-understand reports in the form of charts and graphs.
To create a clear picture of how we can contribute to a greater user experience available to all user groups, we conduct direct, non-direct, and ethnographic interviews.
In addition to interviews, we take advantage of the survey methods that allow us to make more improvements and adjustments to your solution.
Contributing to an easier and more satisfying user journey, we use the card sort method that provides us with a clear idea of what and where your users expect to see in the solution.
We observe the behavior of people using your solution to determine the level of usability offered.
In addition to the card sorts method, we take advantage of tree tests that allow us to better understand the wants and needs of your audience.
To learn what actions your users tend to take when reaching their goal and tailor your app to these behaviors, we utilize the A/B tests method.
Why Emerline
It doesn't matter if you have only a vague concept or a detailed specification for your desired solution, our consultants will gladly assist you in turning your tech ideas into reality.
We are flexible in terms of project size and can start working at any stage of your application’s lifecycle, consulting you on the new product or suggesting smart improvements to the existing one.
We understand your vital need to be faster, so we deliver on time and meet your requirements within a predefined budget.
No question will remain unanswered, because we accompany our clients along the whole way to a fully functional solution.
No need for you to worry about potential project risks or issues — we'll meet the challenges. You simply enjoy first-class services within a predicted scope, timeframe, and budget.
UX Research Process at Emerline
User experience research service we provide at Emerline generally includes these four stages:
Our Clients
Acting as a UX research company, we provide services to businesses of all sizes and all across the globe, and are proud to have among our clients:
We are proud to have earned a reputation of a reliable software development provider, which is supported by the feedback received from our clients.
We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
We can confidently say that Emerline fully met our expectations, starting with providing high-quality advice on technologies that would improve our solution and continuing with their fast, high-quality implementation. Emerline has strong communication processes in place that kept us apprised of the project's stage and allowed us to discuss any issues on the go. The team was professional and promptly made adjustments when asked. We recommend Emerline as a trusted technology partner for developing telemedicine solutions and would choose to work with Emerline again regarding new projects.
Founder, Hello Ralphie
country
USA
company
project summary
Development of a web solution to connect pet owners with vets for the provision of remote diagnosis and care.
solution category
Vet Telehealth
industry
Healthcare
Emerline has been the best development partner we’ve ever worked with.
Emerline has been the best development partner we’ve ever worked with. The team is very responsive and the quality is very high. They are always willing to do whatever is necessary to support development and customer support efforts. I would recommend them to anyone.
CEO, Praxie
country
USA
company
project summary
Online collaboration solution to boost team’s productivity and efficiency
solution category
Innovations Management
industry
Business Process Management Software (BPM)
Emerline provided us with the scaling we needed to grow our development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
We are very pleased and content with our relationship with Emerline. We rely on their team for full-stack development of our platform. We respect the high technical caliber and dedication of the team assigned to our project. Emerline provided us with the scaling we needed to grow development capabilities from early-stage POC to now a globally deployed platform in the HR Teach space.
CEO, Espresa
country
USA
company
project summary
A culture benefits platform delivering an immersive employer experience
solution category
Human Resources
industry
Human Resources Management Software
The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
Emerline has been our technology partner since late 2012. In the early years I thought that would be a short-term gap fill until I could afford to hire my own technical team in the US. But they have consistently met the demands of our growing company and helped us build what we believe is the industry's best solution option. Emerline provides high quality work, so much so that our platform's reliability and accuracy has been mentioned by our largest customer's internal vendor survey repeatedly. The individuals we work with aren't just contractors, they are an important part of our strategic Team and we enjoy working with them every day!
President/CEO, CPG Data
country
USA
company
CPG Data
project summary
Extensive sales analytics platform aimed at facilitating the work of distributors and maximizing their performance.
solution category
Analytics and Reporting Software
industry
Supply Chain Management