Software Maintenance and Support Service

Make a step towards optimized and improved software that comes along with reduced TCO

We ensure availability of every single unit and module of your software solution, contributing to its reliability and cost-effectiveness.

Our software maintenance and support proposal

Having deep expertise in supporting and maintaining various kinds of software, we offer a full spectrum of services aimed at increasing security, improving efficiency, and ensuring fault-free operations for your digital solutions.

Pre-support audit

Contributing to better outcomes of the support services on offer, our experts will audit your solution to determine whether it is ready to be taken over by the support team.

Pre-support software optimization

We will make all the necessary updates and improvements to your software solution to allow you to get the most out of the support services at a reduced cost.

System monitoring

Our software maintenance team will perform your application and server monitoring, establish effective network and log management, and take backup and recovery measures when needed — everything to guarantee your solution’s stable and effective performance.

Security services

Applying the most accurate software maintenance methodologies for testing, our teams check every corner of your application, strengthening its security along with identifying places for other improvements.

QA services

Accompanied with QA, software maintenance and support services we offer allow enjoying increased benefits in terms of security, stability, reliability, and user-friendliness.

DevOps as a Service

Covering everything from continuous testing and monitoring to feedback and optimization, our DevOps team will ensure smooth and successful performance for your solution.

Perfective maintenance

After a detailed analysis of your existing solution, our teams will take all the steps needed to enhance its efficiency and contribute to better functioning.

Adaptive maintenance

To ensure that your solution accommodates the changing environment and all of its components work in perfect synergy, we apply our expertise in adaptive maintenance services.

Preventive maintenance

Contributing to the error-free functioning of your system, our support and maintenance teams will optimize and restructure the code of your application to ensure its brilliant operation.

Corrective maintenance

For clients willing to effectively eliminate any software errors, Emerline offers corrective maintenance services, available both on planned and unplanned demand.

Types of solutions we support

Our support and maintenance services extend to various types of software solutions, including but not limited to:

Web applications

Whether these are some bug fixes, code reviews, app hosting support and migrations services, or some content updates, our teams will help to ensure that your web app works in the way it is supposed to.

Mobile

Our mobile app development teams will support your app by extending its features, making modifications to the backend server, enhancing application’s performance and usability, as well as improving security with continuous testing.

Cloud

Whatever type of cloud-based IT environment your systems operate under, we have the cloud support solutions that will cater to your needs. Our consultants are on hand to answer your questions, provide training on your applications, improve adoption rates, monitor your systems, and help out with any potential issues.

CRM systems

At Emerline, a range of support and maintenance services in relation to CRM systems includes everything from data backup, authentification, and software updates to technical maintenance and data cleanup.

ERP systems

Emerline teams have rich experience in helping enterprises maintain their systems. We can train your staff to work adequately with the software, help you keep your ERP system up to date, and eliminate any problems with the system.

Web applications

Whether these are some bug fixes, code reviews, app hosting support and migrations services, or some content updates, our teams will help to ensure that your web app works in the way it is supposed to.

Mobile

Our mobile app development teams will support your app by extending its features, making modifications to the backend server, enhancing application’s performance and usability, as well as improving security with continuous testing.

Cloud

Whatever type of cloud-based IT environment your systems operate under, we have the cloud support solutions that will cater to your needs. Our consultants are on hand to answer your questions, provide training on your applications, improve adoption rates, monitor your systems, and help out with any potential issues.

CRM systems

At Emerline, a range of support and maintenance services in relation to CRM systems includes everything from data backup, authentification, and software updates to technical maintenance and data cleanup.

ERP systems

Emerline teams have rich experience in helping enterprises maintain their systems. We can train your staff to work adequately with the software, help you keep your ERP system up to date, and eliminate any problems with the system.

Industries we impact

For all these years in software development, we have accumulated significant expertise in providing software maintenance and support services to clients operating in:

Why choose us?

What makes Emerline stand out from the other support and maintenance organizations?

Solid expertise with dozens of startups in Silicon Valley

We are on the same page with startups and share their mindset, building our software maintenance and support services in the way to contribute to their business growth and success.

Top-notch software services with no strings attached

No need for you to worry about potential project risks or issues — our teams will meet all the challenges. You simply enjoy first-class services within a predicted scope, timeframe, and budget.

Reliable technology partner

We help our customers make smart choices by giving recommendations and advising on infrastructure, architecture, technology, integration, security, and privacy.

Remote delivery is our essence

Being early adopters of the remote delivery approach, we are equally experienced in remote service delivery and face-to-face service.

No restrictions on the project size

No limitations in terms of the project size, scope, or industry — we work with any project complexity and any stage of software development lifecycle.

Solid expertise with dozens of startups in Silicon Valley

We are on the same page with startups and share their mindset, building our software maintenance and support services in the way to contribute to their business growth and success.

Top-notch software services with no strings attached

No need for you to worry about potential project risks or issues — our teams will meet all the challenges. You simply enjoy first-class services within a predicted scope, timeframe, and budget.

Reliable technology partner

We help our customers make smart choices by giving recommendations and advising on infrastructure, architecture, technology, integration, security, and privacy.

Remote delivery is our essence

Being early adopters of the remote delivery approach, we are equally experienced in remote service delivery and face-to-face service.

No restrictions on the project size

No limitations in terms of the project size, scope, or industry — we work with any project complexity and any stage of software development lifecycle.

Retrievable investments

With IT support services, the advantages you expect from the implementation of software solutions become more evident and show up earlier.

Smarter allocation of resources

When you outsource application maintenance and support to a third party, you avoid the time- and effort-consuming part of having a complex IT solution.

A sharper focus on business objectives

Instead of putting all efforts into support and maintenance activities, you can focus on other aspects contributing to your business growth and expansion.

Fewer risks

When a team of professionals works to maintain and support your application, you can be sure that the system is always up and running.

Access to the latest technology

Support and maintenance services ensure your application's modernity, allowing you to stand out from your competitors with advanced, innovative solutions.

Benefits of support services

The importance of software maintenance and support services is often underestimated. Nevertheless, their beneficial potential covers a range of crucial business aspects.