Magento Support and Maintenance

Emerline ensures the seamless operation and optimal performance of your Magento store, so you can focus on growing your business with confidence.

10

Years of experience working with Magento

Hire our dedicated Magento team to enhance your online business. We go beyond mere maintenance, offering solutions to fix technical issues and improve performance, ensuring your webstore evolves to meet the dynamic demands of the E-commerce landscape.

Emerline’s Magento Support Package

Our comprehensive support package ensures that your Magento store receives the necessary attention, from continuous monitoring and bug fixes to seamless upgrades, all managed by a dedicated team. This is the list of services included in our support package:

  • Emergency after-hours support
  • Dedicated project manager
  • Upgrade your Magento 2 to the latest version
  • Install new security patches
  • Ongoing Adobe Magento support, monitoring, and alerting
  • Bug fixes
  • Install extensions and extension updates
  • Website health check report
  • Basic site health check
  • Log checks.

In addition to the core services, we also offer:

  • Conducting a thorough SEO audit for your website, addressing issues that could impact your position on SERPs
  • Optimizing your website's performance for enhanced user experience
  • Providing ongoing developments to keep your Magento store in line with evolving industry standards and your business objectives.

Emerline provides comprehensive support and maintenance services to ensure your store operates seamlessly and thrives in a changing environment, while consistently enhancing customer experience.

Magento development

Emerline's Magento development services encompass a wide range of expertise, from custom theme and extension development to performance optimization and ongoing support. Our dedicated team of Magento experts strives to create robust, scalable, and user-friendly online stores that align with the unique needs and goals of each business.

Magento development

Emerline's Magento development services encompass a wide range of expertise, from custom theme and extension development to performance optimization and ongoing support. Our dedicated team of Magento experts strives to create robust, scalable, and user-friendly online stores that align with the unique needs and goals of each business.

Magento consulting

Our Magento consulting services involve analyzing your store's performance and devising a clear strategic path for future growth. Our expert consultants ensure you stay updated with the latest Magento developments and best practices, providing comprehensive assistance to achieve your online business objectives.

Magento consulting

Our Magento consulting services involve analyzing your store's performance and devising a clear strategic path for future growth. Our expert consultants ensure you stay updated with the latest Magento developments and best practices, providing comprehensive assistance to achieve your online business objectives.

Magento design

The first impression of your online store is always shaped by design, that's why it's crucial. Emerline’s Magento design services include strategic planning, unique user experiences, custom features, and seamless payment and shipping integration.

Magento design

The first impression of your online store is always shaped by design, that's why it's crucial. Emerline’s Magento design services include strategic planning, unique user experiences, custom features, and seamless payment and shipping integration.

Magento migration

Emerline can make your migration cost-effective, seamless, fast, and secure, whether migrating from Magento Open Source to Magento Commerce, Magento 1 to 2, or other platforms like Volusion, WooCommerce, BigCommerce, and more. Our professionals can also help optimize and enhance the performance, capabilities, and scalability of your solution.

Magento migration

Emerline can make your migration cost-effective, seamless, fast, and secure, whether migrating from Magento Open Source to Magento Commerce, Magento 1 to 2, or other platforms like Volusion, WooCommerce, BigCommerce, and more. Our professionals can also help optimize and enhance the performance, capabilities, and scalability of your solution.

Magento 2 development

Emerline offers results-driven Magento 2 development, encompassing building sites from scratch, enhancing current online stores for better customer experience, integrating Magento 2 with various applications and third-party services, and providing reliable support and maintenance to ensure flawless operations.

Magento 2 development

Emerline offers results-driven Magento 2 development, encompassing building sites from scratch, enhancing current online stores for better customer experience, integrating Magento 2 with various applications and third-party services, and providing reliable support and maintenance to ensure flawless operations.

Magento web development

At Emerline, we specialize in creating powerful and visually stunning E-commerce websites using the Magento platform. Whether you're a startup or an established enterprise, we have the expertise to create scalable and secure online stores that perform flawlessly across all devices.

Magento web development

At Emerline, we specialize in creating powerful and visually stunning E-commerce websites using the Magento platform. Whether you're a startup or an established enterprise, we have the expertise to create scalable and secure online stores that perform flawlessly across all devices.

Magento Drupal integration

Emerline offers certified experts who integrate Drupal and Magento to deliver an enhanced shopping and brand experience. Leverage the combined power of Magento's E-commerce capabilities and Drupal's content curation.

Magento Drupal integration

Emerline offers certified experts who integrate Drupal and Magento to deliver an enhanced shopping and brand experience. Leverage the combined power of Magento's E-commerce capabilities and Drupal's content curation.

Magento E-commerce development

Create fully-functional online stores with omnichannel and multi-vendor capabilities using the power of our Magento E-commerce development. Enhance customer engagement by connecting with them across various platforms while also transforming your shop into a marketplace like Amazon or eBay with our expert assistance.

Magento E-commerce development

Create fully-functional online stores with omnichannel and multi-vendor capabilities using the power of our Magento E-commerce development. Enhance customer engagement by connecting with them across various platforms while also transforming your shop into a marketplace like Amazon or eBay with our expert assistance.

Magento implementation

Emerline’s certified professionals can cover full-scale Magento implementations and integration services, including creative design, development, integration, and 24/7 support and maintenance after launch, ensuring seamless and optimized solutions for businesses of all sizes.

Magento implementation

Emerline’s certified professionals can cover full-scale Magento implementations and integration services, including creative design, development, integration, and 24/7 support and maintenance after launch, ensuring seamless and optimized solutions for businesses of all sizes.

Magento mobile development services

With mobile users soaring, businesses must seize this opportunity. Our Magento mobile development services can help your business provide the most convenient shopping experience, reaching customers anytime, anywhere.

Magento mobile development services

With mobile users soaring, businesses must seize this opportunity. Our Magento mobile development services can help your business provide the most convenient shopping experience, reaching customers anytime, anywhere.

Why Choose Emerline for Magento Support?

Certified Magento developers


Our team comprises certified Magento professionals, ensuring that your E-commerce store is in the hands of skilled experts who understand the platform intricately and can optimize its performance effectively.

Support for all Magento versions 


Emerline offers maintenance services for all versions of Magento, including Magento Open Source, Magento Commerce, and Adobe Commerce Cloud, ensuring your store stays up-to-date and secure regardless of the version you are using.

Innovative technologies


We can arm your solution with innovations such as Artificial Intelligence, Generative AI, AI chatbots, VR, and more, providing a competitive edge in the ever-evolving E-commerce landscape.

Infrastructure monitoring


Our DevSecOps experience in managing a wide range of infrastructure servers, services and providers allows us to leverage that experience with robust monitoring techniques to ensure infrastructure health as the foundation for an E-commerce project.

Ready to elevate your Magento store's performance and customer experience? Book a free consultation right now.

Our Magento Maintenance and Support Services

Emerline provides comprehensive support and maintenance services to ensure your store operates seamlessly and thrives in a changing environment, while consistently enhancing customer experience.

Magento bug fix and troubleshooting

Our expert team excels in swiftly identifying and resolving technical issues within your Magento store. Whether it's fixing bugs promptly or adjusting technical elements to proactively avoid risks, we prioritize the seamless functioning of your online store and can ensure a smooth, error-free, and risk-mitigated E-commerce experience for your customers.

Performance optimization 

Emerline's skilled team can enhance your Magento store's performance. Our experts specialize in optimizing SEO aspects, refining site speed, and enhancing usability, resulting in a better-performing store, a higher conversion rate, and an improved overall customer experience.

New functionality implementation

Our Magento support team can efficiently implement new features in your online store, ensuring it stays aligned with evolving business requirements and market demands.

Third-party service integration

Emerline experts can seamlessly integrate your store with third-party applications or systems, backed by our meticulous quality assurance measures to ensure their seamless compatibility with the entirety of your store. 

Magento theme customization

Our Magento developers conduct a thorough analysis of themes, guaranteeing compatibility and proactively addressing potential functional issues that may arise for store owners post-upgrade.

Magento security improvement

At Emerline, we prioritize security; that's why we meticulously safeguard your website through rigorous assessments, robust protocols, and proactive measures, ensuring a resilient defense against potential threats. 

How Do We Work?

At Emerline, our Magento developers are committed to prioritizing your needs, ensuring successful project outcomes. During the collaboration process, we adhere to a structured 5-step workflow.

STEP 1

Assessment and analysis

  • Evaluating current site performance, security, and functionality
  • Identifying existing issues and assessing hosting infrastructure.
STEP 2

Webstore monitoring

  • Implementing continuous monitoring of server health and website performance
  • Setting up alerts for critical issues and anomalies.
STEP 3

Proactive maintenance

  • Applying routine updates, security patches, and bug fixes
  • Optimizing databases and conducting performance tuning regularly.
STEP 4

Issue resolution and support

  • Providing timely support for reported issues
  • Prioritizing and categorizing issues based on severity.
STEP 5

Reporting and communication

  • Generating regular reports on website performance and maintenance activities
  • Maintaining communication with clients, offering recommendations for improvements.

Ready to enhance customer retention and elevate conversion rates? 

Our E-commerce Lead

Maksim Paseka

Lead E-сommerce Software Engineer

Maksim is a leading E-commerce specialist at Emerline who is responsible for the E-commerce direction worldwide. His work experience encompasses the following:

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Awards and Recognitions

Our deep expertise in E-commerce consulting and development and the unwavering commitment to excellence in all projects is underscored by a collection of prestigious awards, including Top Magento Company 2023 on Clutch.
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What our clients say?

We are proud to have earned a reputation of a reliable software development provider, which is supported by the feedback received from our clients.

4.9

23 Reviews on Clutch

23 Reviews on Clutch

FAQ About Magento Support

Our Clients

Throughout our history, we have developed a number of partnerships with technology leaders, who attested our technical competencies and the ability to understand our customers’ needs and translate them into quality services