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As declared by Collins Dictionary, AI has received the title of the 2023 Word of the Year, reflecting its pervasive integration into our daily lives. This recognition is well-founded, considering the myriad of benefits this technology offers. According to recent statistics,
- 35% of worldwide companies are currently utilizing AI in their operations.
- Over 50% of companies are gearing up to integrate AI technologies in 2024.
This highlights the fact that a substantial 85% of businesses are either already utilizing or contemplating the use of AI. If you are one of the companies exploring the potential of AI features in your business, keep reading our article to learn more about it. Here, experts from Emerline, a company providing different software development services, from AI and ML to custom and E-commerce development services, analyzed a wide range of AI solutions to help you choose the best AI chatbots to empower your business.
What Is an AI Chatbot?
A chatbot, at its core, is a computer program designed to simulate conversation with human users. When powered with Artificial Intelligence (AI), it transforms into an advanced digital entity enabling users to engage with web services or applications through text, graphics, or speech. These AI-powered chatbots employ Natural Language Processing (NLP) and Deep Learning Neural networks to comprehend speech, generate text, simulate conversations, and execute basic automated tasks.
Operating across various channels like messaging apps, mobile apps, websites, and voice assistants, chatbots range from simple task processors to sophisticated digital assistants, seamlessly integrating into applications or functioning independently.
Conversational AI and Chatbots
The terms "chatbots" and "conversational AI" are often confused, but the key distinction lies in their scope and capabilities.
Chatbots specifically simulate human conversations, utilizing predefined flows or AI-driven real-time interactions. They are essentially a subset of conversational AI, focusing on text or voice-based exchanges to enhance customer experiences.
Conversational AI is a comprehensive category including various AI-driven communication technologies like chatbots and virtual assistants such as Siri or Amazon Alexa. This term encompasses systems that use data and machine learning (ML) to understand and respond to user inputs, simulating human interactions and maintaining a natural conversational flow. In essence, chatbots are a specific application within the broader field of conversational AI.
The Best AI Chatbots for 2024
If you're considering integrating AI chatbots into your business strategy, let's explore the top performers for 2024.
ChatGPT
ChatGPT, a pioneering generative AI chatbot, has established itself as a frontrunner in 2023. While it wasn't the first AI chatbot, it revolutionized the field by integrating a sophisticated language model (LLM) into a user-friendly chat interface. This innovation makes it exceptionally accessible for various applications, ranging from content creation to customer support.
The paid version of ChatGPT, fueled by GPT-4 from OpenAI, showcases remarkable intelligence, demonstrated by its ability to pass the bar exam. However, the price for the advanced plan starts from 20$ per month. What truly sets ChatGPT apart is its ability to deliver responses that strike a balance between conversational and informative, enhancing user engagement. As of now, it stands out as a leading choice among AI chatbots, offering a combination of advanced language processing and a user-friendly interface.
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Bing Chat
Bing Chat by Microsoft is a highly advanced chatbot, benefitting from substantial investment in OpenAI. Powered by the sophisticated language model GPT-4, it rivals ChatGPT in capabilities. Notably, Bing Chat is offered for free, utilizing the same cutting-edge technology to generate natural and context-aware responses.
However, users should be aware of a limitation — each conversation is currently capped at 30 messages out of a total of 300 messages per day. Despite this restriction, Bing Chat stands out as a powerful and cost-effective option for users seeking AI-driven conversational interactions.
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Google Bard
In response to the unexpected success of ChatGPT and the ongoing evolution of Bing Chat, Google swiftly introduced Bard, its latest artificial intelligence chatbot. Powered by PaLM 2, the newest iteration of Google's Language Model, this AI chatbot solution stands out for being freely accessible. However, in terms of accuracy and nuanced responses, it is inferior to its counterparts, ChatGPT and Bing Chat. Despite this drawback, Bard's availability at no cost makes it an attractive option for users seeking AI-driven conversational interactions.
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Jasper
Jasper.ai, powered by OpenAI's GPT-3.5, is an AI writing tool designed for marketers. It effortlessly generates marketing copy, including blog posts, product descriptions, company bios, ad copy, and social media captions, offering a stress-free solution with hundreds of templates to choose from.
This tool not only summarizes texts, creates paragraphs and product descriptions but also checks for plagiarism and ensures grammatical accuracy. With plans starting at $39 per month, Jasper.ai is an invaluable resource for companies of all sizes seeking efficient and creative marketing content.
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Perplexity AI
Perplexity AI, a search engine powered by OpenAI's GPT-3 and GPT-4, strives to provide accurate answers to complex questions using large language models. With internet access and awareness of current events, it stands out among its peers. Offering prompt suggestions for initiating chats, Perplexity AI ensures a user-friendly experience. Notably, it is available for free, making it an accessible and powerful resource for obtaining precise and up-to-date information.
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YouChat
YouChat, driven by OpenAI's GPT-3, is an AI proficient in answering questions, explaining concepts, suggesting ideas, translating languages, summarizing content, crafting emails, and generating code. Utilizing Google sources and listing references, it enables human-like conversations and is available for free. Although the tool is continually learning from vast online data, sometimes, occasional inaccuracies may arise.
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ChatSonic
ChatSonic, an AI chatbot solution designed for businesses, enhances customer service and interaction across various platforms. Powered by GPT-4 and supported by Google, it goes beyond ChatGPT's training up to 2021 by staying aware of current events.
Packed with features like voice dictation and image generation, ChatSonic offers a comprehensive suite of capabilities. With pricing starting at $13 per month, it provides businesses with an efficient and affordable solution for seamless customer interactions and support.
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How Emerline Can Help
Looking to develop your own chatbot or integrate an existing one into your platform or app? Emerline is your trusted partner. With over 10 years of experience in crafting AI-powered solutions and a deep understanding of how AI chatbots work, we will be happy to address your business needs with the power of this innovative technology.
Moreover, we keep a vigilant eye on the constant upgrades in technology to ensure our customers always benefit from the latest advancements and best practices. Book a free consultation with us to learn more about how we can assist you in harnessing the power of cutting-edge AI for your specific needs.
Update: January 9, 2024
